FAQ
What currency are the prices I see on the site in?
All prices are in USD.
I just placed an order, when will it be shipped?
We do our best to ship items as quickly as possible. Please allow 4-7 days production time for your order to ship; Average shipping times are 15 to 21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you do not have a tracking number after 7 business hours, please email us at
I'm not in love with my order, can it be returned? What if there is a problem?
We offer a 100% money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must send it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include all names and order numbers on returned packages.
Please note: If your package is on its way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You can cancel your order without penalty! You must cancel your order before it is shipped. If the item has already been shipped, please use our easy returns system for a full refund.
I have entered an incorrect address, what do I do now?
If you have typed incorrectly or auto-filled an incorrect address, simply reply to your order confirmation email and confirm. Once you verify if the address provided is incorrect, please notify us by email at support@calibrastoreonline.com. If the address provided is incorrect, we can change the address to the correct one within 24 hours. No refund will be made after 24 hours of incorrect shipping.
How long does shipping take?
Shipping times vary as we ship worldwide from different fulfillment centers depending on your location. Average shipping time is 15 to 25 business days.
I have a question that was not answered, can you help me?
Absolutely! We are here to help you! Send us an email at support@calibrastoreonline.com and we will be happy to help you in any way we can.
All prices are in USD.
I just placed an order, when will it be shipped?
We do our best to ship items as quickly as possible. Please allow 4-7 days production time for your order to ship; Average shipping times are 15 to 21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you do not have a tracking number after 7 business hours, please email us at
support@calibrastoreonline.com
I'm not in love with my order, can it be returned? What if there is a problem?
We offer a 100% money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must send it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include all names and order numbers on returned packages.
Please note: If your package is on its way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You can cancel your order without penalty! You must cancel your order before it is shipped. If the item has already been shipped, please use our easy returns system for a full refund.
I have entered an incorrect address, what do I do now?
If you have typed incorrectly or auto-filled an incorrect address, simply reply to your order confirmation email and confirm. Once you verify if the address provided is incorrect, please notify us by email at support@calibrastoreonline.com. If the address provided is incorrect, we can change the address to the correct one within 24 hours. No refund will be made after 24 hours of incorrect shipping.
How long does shipping take?
Shipping times vary as we ship worldwide from different fulfillment centers depending on your location. Average shipping time is 15 to 25 business days.
I have a question that was not answered, can you help me?
Absolutely! We are here to help you! Send us an email at support@calibrastoreonline.com and we will be happy to help you in any way we can.
- Choosing a selection results in a full page refresh.
